⚠️ For ages 21+ only

nbaji Responsible Gambling —
Your safety is our priority

Enjoy entertainment within your limits. nbaji gives you all the tools and support you need to play safely, healthily, and with awareness.

Our Commitment

nbaji believes that online gaming should be a purely entertaining experience — not a source of financial stress or mental anxiety. We are committed to creating a safe, transparent, and responsible gaming environment for players in Bangladesh.

Responsible gambling is not just about following rules — it means making your own decisions, knowing when to stop, and finding enjoyment in the game. We want to help every one of our players stay fully in control of their play.

On this page you will find the full details of nbaji's responsible gaming policy — from setting deposit limits to self-exclusion, time-out, age verification, and how to get support. If you feel that your own gambling or that of someone close to you is getting out of control, please contact our support team today.

Warning signs of problem gambling

Seek help quickly if you notice any of the following signs in yourself:

  • Continuously placing larger bets to try to recover lost money
  • Hiding your gambling from family or friends
  • Repeatedly trying to stop gambling but failing
  • Using money meant for bills, rent, or essential expenses to gamble
  • Feeling restless or irritable when unable to gamble
  • Experiencing problems at work, in your studies, or in relationships because of gambling

Our Protection Features

We offer a number of effective features to ensure your safety and wellbeing at nbaji.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit at any time. Once a limit is set, it takes just 24 hours to come into effect — however, it cannot be increased every day, as a set cooldown period applies. Lowering the limit takes effect immediately.

Self-Exclusion

If you feel you need a break, you can exclude yourself from your account for a set period. Self-exclusion can be activated for 6 months, 1 year, or permanently. During this time, access to your account, opening a new account, and promotional communications will all be blocked.

Time-Out / Break

For a short break, you can take a time-out lasting from 24 hours up to 4 weeks. During this time your account is temporarily inactive. Your account will not be reactivated automatically before the time-out ends — you will need to make an active request.

Betting / Loss Limits

Set a cap in advance on the maximum amount you can lose within a given period. Once you reach this limit, nbaji will automatically stop you from placing bets until the next period begins. This is the best way to stay within your budget.

24/7 Support

If at any time you feel that gambling is having a negative impact on you, speak with our Bangla-speaking support team via live chat. Our support is available 24 hours a day, 7 days a week, and your situation will be kept completely confidential.

Age Verification and 21+ Policy

nbaji strictly prohibits gambling by anyone under the age of 21. Age is verified at registration and additional identity confirmation may be requested in any case of doubt. Protecting minors is one of our highest priorities.

Top tips for safe gambling

1

Set a budget in advance

Before you start playing, set a clear budget for yourself and treat it as an entertainment expense. Never gamble with money set aside for essential needs — bills, rent, or household expenses.

2

Stick to a time limit

Decide how long you will play before each session. Use a timer and stop when the time is up — whether you are winning or losing. Taking regular breaks during play keeps your decision-making sharp.

3

Do not make decisions based on emotion

Never gamble when you are stressed, angry, or under the influence of alcohol. Using gambling to escape sadness or frustration is one of the main signs of problem gambling. Trying to chase losses after a losing streak often leads to even greater losses.

4

Do not think of gambling as a way to earn money

Casino and sports betting are purely for entertainment. Expecting regular long-term profit is not realistic. See winnings as a bonus, not a source of income.

5

Be open with family and friends

Be honest with people you trust about how much you are playing and spending. If you start feeling the urge to hide it, that is a warning sign. Take the concerns of your loved ones seriously.

6

Enjoy other forms of entertainment

Spend time on other hobbies and social activities alongside gambling. If gambling becomes your only form of entertainment, it is time to reconsider.

21+ Age Policy

21+

For adults only

nbaji is for people aged 21 and over only. We verify everyone's age at registration and may request a government-issued ID if there is any doubt.

If you have a minor in your household who can access online gaming sites, you are advised to use parental control software on your device.

If you have any information about an account being used by a minor, please notify our support team immediately. We will take prompt action.

If you need support

You are not alone. Our support team and professional help are always by your side.

Contact the nbaji support team

If you feel you are having trouble controlling your gambling or you would like to activate a protection feature on your account, please get in touch with us:

Live Chat — 24/7 support in Bangla
Set deposit limits and time-outs directly from your account settings
Submit your self-exclusion request to the support team — it will be activated within 24 hours

Your information will be kept completely confidential. Any request related to responsible gambling receives our highest priority.

Enjoy the entertainment —
with responsibility

Play safely and enjoy yourself at nbaji. Check our FAQ to learn more or go straight to your favourite game.

Responsible Gambling FAQ

Go to the "Responsible Gambling" section in your account settings to set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately. To increase a limit, you must wait through a set cooldown period. For any issues, contact us via live chat.

Yes. Any funds in your account at the time you activate self-exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, Upay, or bank transfer). The minimum withdrawal amount is ৳800 and the process is typically completed within 30 minutes to 3 hours.

A time-out is a temporary break lasting from 24 hours up to 4 weeks — mainly for a short rest. Self-exclusion is a long-term decision that takes effect for 6 months, 1 year, or permanently, and your account cannot be recovered during that period. If you feel gambling is becoming a problem, self-exclusion is the right step.

No. nbaji strictly does not allow anyone under the age of 21 to register or play. If any information is found to be false during age verification, the account will be closed immediately and funds may be withheld.

Self-exclusion is generally done by the account holder themselves. However, if you are concerned about a family member's gambling, please contact our support team via live chat or at [email protected]. We will assess the situation and provide assistance.

Lowering a deposit limit or loss limit — immediate. Time-out — within 1 hour of the request. Self-exclusion — fully active within 24 hours. Increasing a limit — after a set cooldown period has passed.